If you struggle to put your bins out to be emptied and don't have a neighbour, family member or friend to help, you can apply for an ‘assisted collection’.
This means you don’t need to worry about putting your black, blue or green bins out to be emptied. Instead, we’ll come on your normal collection day and get your bins from the front, side or back of your home, empty them, and then put them back.
Who can apply
You can get an assisted collection if:
- you have a health issue
- you have a mobility issue
- you’re elderly
- there is no one else living with you (age 16+) who can put the bins out.
How to apply for an assisted bin collection
You'll need to tell us:
- your name, address and contact details
- why you need an assisted collection