An overpayment is when you have been paid benefit or support that you are not entitled to.
This can happen because:
- you left your home and we paid you for a period after you left
- you, or a member of your household, had a change in circumstances or income, which meant you were entitled to less benefit, and we had already paid you at a higher rate
- you didn't tell us that your circumstances had changed and we paid you benefit or support that you were not entitled to.