You’ll need a licence from us to sell pet animals.

You should apply for the licence at least 4 weeks before you need it as conditions may be attached to the licence.

Who can apply

Anyone who intends to run a pet shop needs a licence. 

How to apply

You can apply for a licence at any time but licences have to run from 1 January until 31 December each year. So, if you apply during the year you will not get a full 12 months.

Before making a decision on your application we consider if:

  • animals will be kept in suitable accommodation
  • enough food and drink will be provided to the animals
  • that mammals won’t be sold when they’re too young
  • you’ll take steps to prevent disease spreading among the animals
  • you have fire and emergency plans
Fees and charges

£68.35 on application plus £164.04 on successful application = £232.39 in total

After we receive your application

When we receive an application, an officer will inspect the premises.

If no problems are identified after the inspection of your premises, we will usually grant your licence within 14 days.


You can appeal if:

  • you’ve been refused a licence
  • you’re a licence holder and you’re unhappy with a condition attached to your licence
  • you’re unhappy with the decision of a licence review and the withdrawing of a certificate

If you're planning to appeal, please contact us in the first instance. Appeals to the local magistrates' court can then be made within 21 days of our decision.


If a member of the public has a complaint about your licence, we always advise for that person to contact you directly, preferably in the form a letter with proof of delivery.

If that has not worked, we advise the person to contact the Citizens Advice Guide, or the UK European Consumer Centre if they’re outside the UK.

Any person objecting to an application for the grant, renewal or transfer of a licence may give written notice of their objection to the council, stating the grounds of the objection, within 28 days of the date of the application. Please email